Shipping

PAYMENTS

Online or Telephone Orders

We accept PayPal or debit and credit cards.

You may also collect goods from us when prior arrangements have been made. You can arrange collection via email or telephone.

Telephone: 01934 707948

Email: info@sowestfancydress.com

SHIPPING

Order Processing Timescales:

Any orders received Monday to Friday before 3pm are typically processed the same working day.  Any orders received outside these times including Saturday, Sunday and Bank Holidays will be processed the next working day.

Order Delivery Options:

UK Economy Delivery (2-3 working days from date of dispatch) 

  • This is the Royal Mail 2nd  class service
  • Estimated delivery 2-3 days from date of shipping
  • This service is not guaranteed
  • This service is not insured
  • This service is not tracked
  • No claim for loss until 14 days from shipping
  • Delivery days Monday to Saturday
  • You will need to collect from a Royal Mail sorting office if no-one is at home at time of delivery
  • Item will be returned to us if not collected from Royal Mail sorting office within 14 days
  • 100% UK coverage

UK Tracked Delivery (1-2 working days from date of dispatch) 

  • This is the Royal Mail 24 Tracked service
  • Estimated delivery 1-2 days from date of shipping
  • This service is guaranteed
  • This service is insured
  • This service is tracked
  • No claim for loss until 14 days from shipping
  • Delivery days Monday to Saturday
  • You will need to collect from a Royal Mail sorting office if no-one is at home at time of delivery
  • Item will be returned to us if not collected from Royal Mail sorting office within 14 days
  • 100% UK coverage

UK Express Delivery (next working Day) 

  • This is the Royal Mail Special Delivery service
  • This service is guaranteed next working day if ordered before 3pm
  • This service is insured
  • This service is tracked and will require a signature
  • Claim for loss or damage after 7 days from shipping
  • Delivery days Monday to Friday
  • You will need to collect from a Royal Mail sorting office if no-one is at home at time of delivery
  • Item will be returned to us if not collected from Royal Mail sorting office within 14 days
  • 100% UK coverage

Overseas Delivery (Europe 5-7 working days and Rest of World 7-10 working days)

  • This is the Royal Mail International Delivery service
  • This service is tracked
  • This service is insured
  • Claim for loss or damage after 28 days from shipping